Tell us what you need
Share your location, your children’s ages, and when you need an extra pair of hands.
✳ GOOD CARE, CLOSE TO HOME
A little help.
A lot of care.
Caring babysitters and nannies, personally matched to your family by our care team.
Born in New York City. Growing with you.
A helping hand.A little peace of mind.
LESS COORDINATING. MORE LIVING.
Good care, made simple.
Find your family’s fit
We get to know your family, then select a sitter with relevant experience for your children, care needs, and schedule.
Make room for your plans
Connect with your confirmed sitter, then pay our care team at the end of care.
FOR THE WAY YOUR FAMILY LIVES
A little support goes a long way.
CARE IS PERSONAL. SO ARE OUR STANDARDS.
Peace of mind
starts here.
Every sitter is personally vetted, with at least two parent references checked and verified, and must pass a background check before joining our care team.
At least 18 years old
Valid First Aid, CPR, and AED certification
Pass a criminal background check through Checkr
Personal vetting and team onboarding
A FEW HELPFUL ANSWERS
Let’s make it easy.
How is my sitter selected?
Our care team personally selects your sitter. We consider your children’s ages, care needs, routines, and preferences alongside the sitter’s experience. Once your match is confirmed, you’ll see your sitter’s profile and contact details in your account.
When is my sitter confirmed?
Every parent request must be reviewed and approved by the care team before matching begins. Submitting a request does not confirm a booking. Your request moves to “Care confirmed” once we have selected an approved sitter and confirmed the match. You’ll then see their contact details in your account.
Where is care available?
We’re starting in New York City, across all five boroughs. We’ll grow as our community does.
How are background checks handled?
Every sitter must pass a criminal background check through Checkr, our third-party screening provider, before being matched with a family. Sitters receive an invitation and complete the screening steps on Checkr’s secure site. Our care team reviews the results before confirming approval.
Is there a minimum booking length?
Bookings have a three-hour minimum charge. We’re happy to arrange shorter visits, but payment still covers at least three hours.
How do payments work?
Payment is due at the end of care and is made directly to the Little Haven NYC care team. Your booking shows the Little Haven NYC rate. We’ll share payment details and take care of paying your sitter afterward.
What is the cancellation policy for families?
If you cancel within 24 hours of care starting, half of the booking total (50%) is due.
If you cancel 12 hours or less before care starts, the full booking total (100%) is due.
Family cancellation terms still apply unless the care team agrees to an exception for sudden illness. If your sitter cancels, you won’t be charged a cancellation fee. If we offer a replacement sitter, you can decide whether to move forward.
What if my child or sitter is sick?
Please tell the care team as soon as possible if your child or sitter is unwell. We understand sudden illness happens; sick care is considered case by case.
Read our illness and cancellation policiesYour village starts here.
A helping hand for families.