YOUR FAMILY’S LITTLE HAVEN NYC

A little less on your plate.

Your care requests, confirmed matches, and next steps, all in one place.

A thoughtful match starts with your family.

Share a family photo, each child’s allergies and specialized care needs, and your care and communication preferences. Complete your profile before we confirm a match.

Loading your care requests…

Thoughtfully matched to your family.

Your care team selects your sitter with your family in mind. We consider your children’s ages, care needs, and preferences, then share your sitter’s profile once your match is confirmed.

Your request is reviewed by the care team

Contact details shared after a confirmed match

A note about payments

Payment is due at the end of care and is made directly to the Little Haven NYC care team. Your booking shows your care rate. We take care of paying your sitter afterward.

Booking, cancellation & illness policy

Three-hour minimum
Bookings have a three-hour minimum charge. We’re happy to arrange shorter visits, but payment still covers at least three hours.

Family cancellations

If you cancel within 24 hours of care starting, half of the booking total (50%) is due.

If you cancel 12 hours or less before care starts, the full booking total (100%) is due.

Family cancellation terms still apply unless the care team agrees to an exception for sudden illness. If your sitter cancels, you won’t be charged a cancellation fee. If we offer a replacement sitter, you can decide whether to move forward.

Payment is due at the end of care and is made directly to the Little Haven NYC care team.

Illness, sick care & notice

Please tell the care team as soon as possible if your child or sitter is unwell. We understand sudden illness happens; sick care is considered case by case.

Read our illness and cancellation policies